Anyone who thinks of him or herself as an experience designer needs to study Walt Disney’s life and work. Human experience was Mr. Disney’s canvas, and he built a hugely influential organization around the idea of creating experiences for people. (The Disney Imagineers — the people responsible for the design of the theme parks — [...]

Semantic environments and information architecture
One of the (many) ways in which we define information architecture is as “the structural design of information environments”. I’ve always found this phrase “information environments” alluring, given that I spend most of my conscious time in online “spaces” that seem to exist somewhere between various screens and my two ears. (I wince sympathetically when [...]

Links, Nodes, & Order
Links, Nodes & Order from Jorge Arango I delivered this presentation at the 2013 IA Summit in Baltimore, MD. Presentation summary: How do you explain what you do to others? Can you tell when you’re looking at a “good” information architecture versus a “bad” one? Do you know how (or even if) your work adds [...]

“Good fit” in the design of information spaces
"Good fit" in the design of information spaces from Jorge Arango I delivered this Ignite-style presentation at the Reframe IA pre-conference workshop at the 2013 IA Summit in Baltimore, MD. Presentation summary: The design of information environments is an increasingly complex challenge. The combination of variables such as the amount and diversity of information, business [...]

UX Total interview
UX Total is the first Spanish-language podcast focused on user experience design and related topics. Iván Alarcón, the creator of the podcast, invited me to be the second guest in the show. The resulting interview is primarily about information architecture, but we also delved into topics that are near to my heart, such as the [...]


