jarango

Searching for the center of design

Boxes and Arrows: “In the user experience community, we’re valiantly fighting against the infection of chooser-centered design, and the antidote we prescribe is user involvement. It’s the common rallying cry of the UX community: “Put the user in the process! Embrace user-centered design!” Unfortunately, it’s the wrong answer.”

September 22, 2003 | Archived in Design