Services
Photo by Jeff Ettenhoffer
IA is essential to effective websites and apps.
Many design and product teams recognize the importance of information architecture but lack the experience to successfully architect complex products.
Through my consulting and training services, I help organizations use IA to:
- Improve customer satisfaction
- Reduce support and maintenance costs
- Increase conversion
The definitive guide to IA — for the web and beyond.
How I Can Help
IA Consulting
Improve your bottom line by structuring digital properties that provide real value to people.
Strategic UX Design
Align your team around actionable models of how your products serve customer needs.
Training & Coaching
Instill in your team a commitment to delivering clear and impactful user experiences.
What I Bring to Projects
Experience
Over 30 years in the industry, I’ve developed the methodology and gravitas necessary
to deliver outstanding results.
Holistic Approach
My superpower is helping teams get their heads out of screen-level artifacts to define how
the big picture drives cohesive UX.
Knowledge Transfer
As a consultant/educator, I equip design teams with the knowledge and skills required to
drive IA for long-term success.
